Fridge repair & services in Nairobi.
Repaired at your home by technicians who work on fridges every day. The price comes first; the cold comes back.
Real fridges, real repairs.
Photos from our jobs and workshop: compressors, evaporators, thermostats and whole fridges we have repaired.
Fridge repair, not general handy work.
A fridge is not a cooker or a washing machine. It is a sealed cooling system with a compressor, a gas circuit and a control board. We only repair fridges, freezers and cold rooms, every day. That is why we find the real fault quickly and do not keep guessing with your food inside.
Most homes in Nairobi hold more value in the fridge than almost any other appliance in the kitchen. Meat, milk, medicines and leftovers all live or die by a working fridge. When it starts warming up, the clock is ticking.
We come to you the same day where we can, carry the common parts and fit most repairs in one visit. If a part needs ordering, we tell you how long and what it costs before we leave.
What we check before we name the fault.
A fridge is a system. We look at all of it before we name the fault, so you only pay for the part that failed, not the one we guessed first.
Start from what you are seeing.
Each problem below explains the usual causes, what you can safely check first, and how we fix it. No codes, no jargon, just plain words.
Samsung, LG, Hisense and every other brand.
We are independent fridge technicians. That means we are free to tell you what is wrong, use the right part for your model and charge a fair price, without the brand service queue.
Four calm steps, no surprises.
You should never hear the price for the first time at the end of a repair. We do it the other way round: diagnosis first, price second, work third.
Tell us what is wrong
Call or WhatsApp with what the fridge is doing and a photo of the model sticker inside.
We come to you
A technician visits your home or business and finds the fault.
You approve the price
You get the full price before any work starts. Nothing is done without your OK.
Cold again
We repair it, test the temperature and show you what was fixed.
Nairobi and the towns around it.
Our technicians cover Nairobi city and Kiambu, Machakos and Kajiado side. If you are outside these places, call anyway — we often travel further for bigger jobs and cold rooms.
From a bedsitter fridge to a shop full of coolers.
Inverter, no-frost, side-by-side, chest freezers, wine coolers, display fridges and walk-in cold rooms. Each one has its own weak points, and we know where to look first.
Service plans, cold rooms, spares and new fridges.
We also install new fridges and cold rooms, carry out servicing before things fail, source genuine spare parts to your model, and dispose of old fridges responsibly.
A few habits that save you a repair.
A fridge is one of the few appliances that runs 24 hours a day, 365 days a year. Small habits make the difference between one that lasts ten years and one that fails in three.
Give it room to breathe
Leave a hand-width gap behind and above the fridge. A fridge squeezed into a cupboard overheats and works harder.
Clean the condenser twice a year
Unplug the fridge and gently brush the dust off the coil at the back or underneath. Dust is the main reason compressors run hot.
Use a voltage guard
Power cuts and surges are hard on boards and compressors. A good voltage guard costs much less than a repair.
Wait after a power cut
When power returns, wait a few minutes before switching the fridge back on, so the supply settles.
Before you call
Do you come to my home?
Yes. A technician comes to your home or business anywhere in Nairobi and the surrounding areas we list, and repairs the fridge there. Bigger jobs that need a workshop are explained before anything is moved.
How much does fridge repair cost?
It depends on the fault and the part. There is a visit fee for diagnosis, confirmed before the technician comes. Once the fault is found you get the full price for parts and labour, and nothing is done until you agree.
Can you come the same day?
Often, yes. Call or WhatsApp early in the day and we tell you the earliest time a technician can reach you.
Which fridges do you repair?
All common types: inverter, no-frost, double door, single door, side-by-side, chest freezers, display fridges and wine coolers, from all the brands sold in Kenya.
Are you the official service centre for any brand?
No. We are independent fridge technicians, not affiliated with any brand. For a repair under the manufacturer's warranty, contact the shop or the brand first.
Do you refill fridge gas?
Yes, but only after finding and repairing the leak. A fridge does not use up its gas, so a refill without a leak repair does not last.
Good to know about your fridge.
How to defrost a freezer safely
A freezer with thick ice works harder and holds less. If your freezer is not no-frost, defrost it when the ice is a few millimetres thick. Switch it off at the wall, empty the contents into a cool box, and open the door. Put towels underneath to catch the water.
Never use a knife, a screwdriver or any sharp tool to chip the ice. The cooling pipes run very close to the surface, and a puncture lets out the gas and ruins the freezer. A bowl of warm water placed inside speeds things up, and a hairdryer on a low setting held at a distance can help, if you keep it away from water.
Wipe the inside dry before switching on again, and give the fridge a few hours to cool before refilling it. If ice builds up again within weeks, the door seal or the defrost system needs a technician.
How to load a fridge so it cools better
Cold air has to move. Pack the shelves loosely enough that air can circulate, and never block the vents at the back or on the ceiling of the compartment. Keep the bulky items on the shelves and leave the door bins for things that tolerate warmth.
Raw meat and fish belong on the lowest shelf in sealed containers, so they cannot drip onto other food. Dairy and cooked food go in the middle. Fruit and vegetables belong in the drawers, where the humidity is higher.
Let hot food cool to room temperature before putting it in. Hot pots warm the fridge, force the compressor to work and bring in moisture that turns into frost. Cover liquids, because uncovered liquids add moisture to the air.
Cleaning the condenser coil
The condenser coil releases the heat the fridge removes from the food. On older fridges it is a grille on the back; on newer ones it may be a coil under the fridge behind a kick plate. Dust and kitchen grease form a blanket on it, which traps the heat.
Unplug the fridge before you start. Use a soft brush or the brush attachment of a vacuum cleaner to lift the dust, then a damp cloth for grease. Clean the area around the compressor too, and remove dust from the fan if there is one. Do it every few months, or more often in a dusty kitchen.
A clean coil can make a noticeable difference in how long the compressor runs and how much power the fridge uses. It is one of the cheapest and most effective bits of maintenance you can do yourself.
A cold fridge, today.
Call or WhatsApp with what the fridge is doing and a photo of the model sticker. We tell you when a technician can come.