Fridge repair in Karen.
Fridge and freezer repair at your home in Karen, Nairobi, including Hardy, Bomas, Galleria and Dagoretti. Price agreed before any work starts.
Homes, shops and offices.
We repair home fridges, chest freezers and shop coolers in Karen and nearby Hardy and Bomas. Tell us what the fridge is doing and where you are, and we give you the earliest time a technician can reach you.
Most jobs are done in one visit. If a part has to be ordered, we tell you the price and how long it takes before we leave.
Homes and businesses we visit.
Karen has large homes and compounds, and many households keep a chest freezer or a second fridge in a garage, store or staff quarters. These units run for years without much attention.
Distance within Karen can be long, so we plan visits carefully. Call early in the day and tell us the estate, so we can give you a realistic time.
Karen has large homes, and many households keep a second fridge or a chest freezer in a garage or store. Those units are often forgotten until something goes wrong, so a chest freezer that is not freezing is a common call from this area.
We come to homes in Karen, Hardy, Bomas, Galleria and Dagoretti. We check the second fridge and the freezer on the same visit, so you do not have to book twice.
What goes wrong here.
Chest freezer that no longer freezes
The lid seal, the thermostat or the gas circuit may be at fault. Stock is at risk, so we treat it as urgent and check the seal and thermostat first.
Dust-clogged condenser in a garage or store
Garages and stores collect dust that coats the condenser. The compressor then runs hot and wears faster. A clean often brings back the cooling.
Outdoor power problems
Longer cable runs and generator switching can cause surges. We check the supply and advise on a voltage guard.
Large kitchen fridge faults
Side-by-side fridges and built-in units have dispensers, extra fans and electronic controls. We test each system in order.
Care for Karen kitchens.
For a chest freezer in a store room, clean the condenser twice a year and check the lid seal. Do not stack boxes against the cooling vents.
A chest freezer with a seized compressor and a rusted cabinet may be better replaced. A freezer with a failed thermostat or seal is almost always worth repairing.
What we fix.
Brand-specific repair in Karen.
If you know the brand, go straight to the page for that brand in Karen. The usual faults and how we fix each one, written for your model.
How a Karen visit works.
Tell us what is wrong
Call or WhatsApp with what the fridge is doing and a photo of the model sticker inside.
We come to you
A technician visits your home or business and finds the fault.
You approve the price
You get the full price before any work starts. Nothing is done without your OK.
Cold again
We repair it, test the temperature and show you what was fixed.
Good to know about your fridge.
Why gas is rarely the first thing we check
Many people ask for a gas refill as soon as a fridge stops cooling. In practice, a fridge uses no gas. It circulates the same sealed charge for its whole life. If the charge is low, the fridge has a leak, and a refill without finding the leak means paying again in a few weeks.
Most cooling faults are something else: a blocked air channel, a stopped fan, a dirty condenser, a failed defrost heater, a worn door seal, a start relay, a thermostat or a board. These are found with a few tests, and they are usually cheaper to put right than a gas job.
When the tests point to a leak, we find it first, usually at a joint, a pipe that has rubbed or a corroded coil, repair it, pull a vacuum to remove air and moisture and then charge the exact gas the fridge was built for, by weight. That is the only way a gas job lasts.
How to defrost a freezer safely
A freezer with thick ice works harder and holds less. If your freezer is not no-frost, defrost it when the ice is a few millimetres thick. Switch it off at the wall, empty the contents into a cool box, and open the door. Put towels underneath to catch the water.
Never use a knife, a screwdriver or any sharp tool to chip the ice. The cooling pipes run very close to the surface, and a puncture lets out the gas and ruins the freezer. A bowl of warm water placed inside speeds things up, and a hairdryer on a low setting held at a distance can help, if you keep it away from water.
Wipe the inside dry before switching on again, and give the fridge a few hours to cool before refilling it. If ice builds up again within weeks, the door seal or the defrost system needs a technician.
How to load a fridge so it cools better
Cold air has to move. Pack the shelves loosely enough that air can circulate, and never block the vents at the back or on the ceiling of the compartment. Keep the bulky items on the shelves and leave the door bins for things that tolerate warmth.
Raw meat and fish belong on the lowest shelf in sealed containers, so they cannot drip onto other food. Dairy and cooked food go in the middle. Fruit and vegetables belong in the drawers, where the humidity is higher.
Let hot food cool to room temperature before putting it in. Hot pots warm the fridge, force the compressor to work and bring in moisture that turns into frost. Cover liquids, because uncovered liquids add moisture to the air.
Cleaning the condenser coil
The condenser coil releases the heat the fridge removes from the food. On older fridges it is a grille on the back; on newer ones it may be a coil under the fridge behind a kick plate. Dust and kitchen grease form a blanket on it, which traps the heat.
Unplug the fridge before you start. Use a soft brush or the brush attachment of a vacuum cleaner to lift the dust, then a damp cloth for grease. Clean the area around the compressor too, and remove dust from the fan if there is one. Do it every few months, or more often in a dusty kitchen.
A clean coil can make a noticeable difference in how long the compressor runs and how much power the fridge uses. It is one of the cheapest and most effective bits of maintenance you can do yourself.
How to tell if a door seal needs replacing
The door seal, or gasket, keeps warm air out. Over time it hardens, cracks or loses its magnetic grip. A bad seal causes frost, water inside, longer running and a higher bill.
Try the paper test: close the door on a sheet of paper and pull it out. If it slides out with no resistance, the seal is not gripping there. Test several points around the door. Look for splits, hardened sections and mould along the folds.
Wiping the seal with warm soapy water sometimes restores the grip, because grease and sugar stop it sealing. If cleaning does not help, the seal needs replacing. A new seal must be fitted straight, and the door adjusted so it closes evenly, or the new seal will not fix the problem.
Choosing a fridge technician you can trust
A good technician explains the fault before changing parts. They test, tell you what failed and why, and give you the price before work starts. They show you the old part if you ask. They are honest when a repair does not make sense.
Be wary of anyone who names a fault over the phone without seeing the fridge, who insists on a gas refill without finding a leak or who will not give a price until the work is done. Ask whether the visit fee is separate and what it covers.
It also helps if the technician works on fridges every day. Fridges are a sealed cooling system with their own tools, gases and habits, and a general handyman may not have the equipment to vacuum and charge a system properly.
Fridges and freezers we work on.
Fridge trouble in Karen?
Call or WhatsApp with what the fridge is doing and a photo of the model sticker. We tell you when a technician can come.