LG fridge repair in Nairobi.
Inverter and linear compressor fridges, plus side-by-side and door-in-door models. We repair them at your home, with the price agreed before any work starts.
Common LG fridge jobs.
- Cooling getting weaker over time
- Fan and defrost faults causing ice
- Board faults after surges
What is the LG fridge doing?
LG fridge repair by area.
Our technicians cover all of Nairobi and the towns around it. Pick your area for the full LG page there.
The models we see and how they are built.
LG fridges in Kenya include inverter models with a linear compressor, side-by-side fridges, door-in-door models and double door fridges. A linear compressor moves a piston in a straight line rather than spinning a motor, which is quiet and efficient, but it relies on the control board to drive it smoothly.
Door-in-door models have a compartment in one door that opens without letting the cold out of the main fridge. The hinge and seal of that compartment wear with use, so a door that does not close flat is a common reason for a call.
LG fridges include inverter models with a linear compressor, side-by-side fridges and door-in-door designs. The inverter compressor runs at changing speeds, which is quiet and efficient, but it relies on a control board and wiring that do not like power surges.
Common LG jobs we see are cooling that gets weaker over months, fan and defrost faults that build up ice, and boards that fail after a storm. Our workshop photos show an LG fridge freezer and its compressor, which we have repaired at homes in Nairobi.
What LG owners notice first.
- Cooling gets weaker over months
- Fan and defrost faults causing ice
- Board faults after surges
- Noise from the compressor
- Door alignment and seal wear
What goes wrong, and why.
Cooling gets weaker over months
A fridge that cools less each month often has a dirty condenser, a fan that is slowing down, or a leaking gas circuit. We check the airflow and the fan first. Gas is only refilled after a leak has been found and sealed.
Fan and defrost faults causing ice
Ice on the back wall of the freezer means the defrost system is not clearing the frost. The usual causes are a defrost heater, a defrost sensor or a control that has stopped sending the signal. We test each part and replace the one that has failed.
Board faults after surges
After a storm or a power cut, a fridge may not start, may start and stop quickly, or may show error lights. The control board is a common casualty. We test the board and the compressor so we know whether the board can be repaired or needs replacing.
Noise from the compressor
A linear compressor makes a soft hum. A louder buzz, a rattle or a click that repeats every few minutes can mean the compressor is struggling to start, the mounts have loosened or a pipe is touching the cabinet. We listen to the fridge in operation before diagnosing.
Door alignment and seal wear
Door-in-door and heavy double doors can drop slightly over time. When the door sags, the seal stops meeting the cabinet along one side. Adjusting the hinge or replacing the seal is a quick job that prevents frost and wasted power.
Care that prevents a repair.
Clean the condenser twice a year, and keep the area around the compressor free of dust and grease. Keep the door seal clean with warm water, because grease from food can stop it sealing properly.
Use a voltage guard in areas with frequent power cuts. Wait a few minutes after power returns before switching the fridge back on, so the board and compressor start under stable supply.
Most LG fridge faults are a fan, a sensor, a seal or a board, and those repair well. A fridge with a failed linear compressor and a cabinet that is otherwise in good shape can still be repaired if the part is available. We tell you the price and the options before any work starts.
LG fridges we have seen.
How a LG visit works.
Tell us what is wrong
Call or WhatsApp with what the fridge is doing and a photo of the model sticker inside.
We come to you
A technician visits your home or business and finds the fault.
You approve the price
You get the full price before any work starts. Nothing is done without your OK.
Cold again
We repair it, test the temperature and show you what was fixed.
Questions people ask
Do you repair LG fridges at home in Nairobi?
Yes. A technician comes to your home or business and repairs the LG fridge where it stands, in most cases in one visit.
Are you the official LG service centre?
No. We are independent fridge technicians. If your LG fridge is still under the manufacturer's warranty, contact the shop or LG first.
Do you have parts for LG fridges?
We source the right part for your model. Send a photo of the rating plate inside the fridge so we can check before we come.
Good to know about your fridge.
How to load a fridge so it cools better
Cold air has to move. Pack the shelves loosely enough that air can circulate, and never block the vents at the back or on the ceiling of the compartment. Keep the bulky items on the shelves and leave the door bins for things that tolerate warmth.
Raw meat and fish belong on the lowest shelf in sealed containers, so they cannot drip onto other food. Dairy and cooked food go in the middle. Fruit and vegetables belong in the drawers, where the humidity is higher.
Let hot food cool to room temperature before putting it in. Hot pots warm the fridge, force the compressor to work and bring in moisture that turns into frost. Cover liquids, because uncovered liquids add moisture to the air.
Cleaning the condenser coil
The condenser coil releases the heat the fridge removes from the food. On older fridges it is a grille on the back; on newer ones it may be a coil under the fridge behind a kick plate. Dust and kitchen grease form a blanket on it, which traps the heat.
Unplug the fridge before you start. Use a soft brush or the brush attachment of a vacuum cleaner to lift the dust, then a damp cloth for grease. Clean the area around the compressor too, and remove dust from the fan if there is one. Do it every few months, or more often in a dusty kitchen.
A clean coil can make a noticeable difference in how long the compressor runs and how much power the fridge uses. It is one of the cheapest and most effective bits of maintenance you can do yourself.
How to tell if a door seal needs replacing
The door seal, or gasket, keeps warm air out. Over time it hardens, cracks or loses its magnetic grip. A bad seal causes frost, water inside, longer running and a higher bill.
Try the paper test: close the door on a sheet of paper and pull it out. If it slides out with no resistance, the seal is not gripping there. Test several points around the door. Look for splits, hardened sections and mould along the folds.
Wiping the seal with warm soapy water sometimes restores the grip, because grease and sugar stop it sealing. If cleaning does not help, the seal needs replacing. A new seal must be fitted straight, and the door adjusted so it closes evenly, or the new seal will not fix the problem.
Choosing a fridge technician you can trust
A good technician explains the fault before changing parts. They test, tell you what failed and why, and give you the price before work starts. They show you the old part if you ask. They are honest when a repair does not make sense.
Be wary of anyone who names a fault over the phone without seeing the fridge, who insists on a gas refill without finding a leak or who will not give a price until the work is done. Ask whether the visit fee is separate and what it covers.
It also helps if the technician works on fridges every day. Fridges are a sealed cooling system with their own tools, gases and habits, and a general handyman may not have the equipment to vacuum and charge a system properly.
LG fridge not right?
Call or WhatsApp with what the fridge is doing and a photo of the model sticker. We tell you when a technician can come.