Ramtons fridge repair in Nairobi.
Popular single door and double door fridges and chest freezers. We repair them at your home, with the price agreed before any work starts.
Common Ramtons fridge jobs.
- Thermostat replacement
- Start relay faults
- Gas leak repair
What is the Ramtons fridge doing?
Ramtons fridge repair by area.
Our technicians cover all of Nairobi and the towns around it. Pick your area for the full Ramtons page there.
The models we see and how they are built.
Ramtons fridges are a familiar sight in Kenyan homes, flats, offices and small shops. The range is mainly single door and double door fridges, along with chest freezers. They are simple machines with a compressor, a thermostat and a gas circuit, which makes most repairs straightforward.
Because the design is simple, a Ramtons repair is often quicker than on a more complex fridge. The main thing to check is the age of the unit. Older fridges tend to show gas leaks and tired start relays, while newer ones may need a thermostat or seal.
Ramtons fridges are a familiar sight in Kenyan homes, offices and small shops. Single door and double door models are the most common, along with chest freezers. They are simple machines, which makes most repairs quick, but older units can develop gas leaks at their joints.
Typical Ramtons repairs are thermostat replacement, start relay faults that stop the compressor from starting, and gas leak repair followed by a proper refill. We always find and seal a leak before adding gas.
What Ramtons owners notice first.
- Thermostat replacement
- Start relay faults
- Gas leak repair
- Door seal wear
- Chest freezer lid and seal
What goes wrong, and why.
Thermostat replacement
The thermostat decides when the compressor runs. A worn thermostat keeps the fridge too warm or too cold, and the dial stops having any effect. We test it and replace it with the correct part for the model. The fridge should cool to the setting within a few hours after the repair.
Start relay faults
The start relay gives the compressor the boost it needs to start. When it fails, the compressor hums, does not start, and may overheat if it keeps trying. A relay is a small inexpensive part, but it must match the compressor, so we check the rating before fitting it.
Gas leak repair
A fridge that runs all the time but never gets cold is often low on gas because of a leak. The leak is usually at a joint or in a pipe that has rubbed through. We find the leak, repair it, pull a vacuum to remove air and moisture, and charge the correct gas by weight.
Door seal wear
Ramtons door seals harden with age. A gap at the corner or along the hinge side lets warm air in. Replacing the seal and adjusting the door is a quick repair that cuts power use and stops the freezer frosting up.
Chest freezer lid and seal
A chest freezer lid that does not seal lets in warm air and causes frost on the top of the stock. We check the lid seal, the hinge and the thermostat, and replace the part that is worn.
Care that prevents a repair.
Defrost the freezer section when the ice is more than a few millimetres thick. A thick layer of ice makes the compressor work harder and reduces the space for food. Do not use a knife to chip ice: it can pierce the gas pipes.
Keep the fridge away from a hot oven and out of direct sun. Leave space behind it so the heat from the condenser can escape. Clean the coil at the back every few months.
Most Ramtons faults are inexpensive parts, so repair is usually the better choice. A fridge that is very old, uses a lot of power or has a seized compressor may be worth replacing. We tell you which applies before any money is spent.
How a Ramtons visit works.
Tell us what is wrong
Call or WhatsApp with what the fridge is doing and a photo of the model sticker inside.
We come to you
A technician visits your home or business and finds the fault.
You approve the price
You get the full price before any work starts. Nothing is done without your OK.
Cold again
We repair it, test the temperature and show you what was fixed.
Questions people ask
Do you repair Ramtons fridges at home in Nairobi?
Yes. A technician comes to your home or business and repairs the Ramtons fridge where it stands, in most cases in one visit.
Are you the official Ramtons service centre?
No. We are independent fridge technicians. If your Ramtons fridge is still under the manufacturer's warranty, contact the shop or Ramtons first.
Do you have parts for Ramtons fridges?
We source the right part for your model. Send a photo of the rating plate inside the fridge so we can check before we come.
Good to know about your fridge.
Cleaning the condenser coil
The condenser coil releases the heat the fridge removes from the food. On older fridges it is a grille on the back; on newer ones it may be a coil under the fridge behind a kick plate. Dust and kitchen grease form a blanket on it, which traps the heat.
Unplug the fridge before you start. Use a soft brush or the brush attachment of a vacuum cleaner to lift the dust, then a damp cloth for grease. Clean the area around the compressor too, and remove dust from the fan if there is one. Do it every few months, or more often in a dusty kitchen.
A clean coil can make a noticeable difference in how long the compressor runs and how much power the fridge uses. It is one of the cheapest and most effective bits of maintenance you can do yourself.
How to tell if a door seal needs replacing
The door seal, or gasket, keeps warm air out. Over time it hardens, cracks or loses its magnetic grip. A bad seal causes frost, water inside, longer running and a higher bill.
Try the paper test: close the door on a sheet of paper and pull it out. If it slides out with no resistance, the seal is not gripping there. Test several points around the door. Look for splits, hardened sections and mould along the folds.
Wiping the seal with warm soapy water sometimes restores the grip, because grease and sugar stop it sealing. If cleaning does not help, the seal needs replacing. A new seal must be fitted straight, and the door adjusted so it closes evenly, or the new seal will not fix the problem.
Choosing a fridge technician you can trust
A good technician explains the fault before changing parts. They test, tell you what failed and why, and give you the price before work starts. They show you the old part if you ask. They are honest when a repair does not make sense.
Be wary of anyone who names a fault over the phone without seeing the fridge, who insists on a gas refill without finding a leak or who will not give a price until the work is done. Ask whether the visit fee is separate and what it covers.
It also helps if the technician works on fridges every day. Fridges are a sealed cooling system with their own tools, gases and habits, and a general handyman may not have the equipment to vacuum and charge a system properly.
Moving a fridge without damaging it
Whenever possible, keep a fridge upright. The compressor oil sits in a defined place, and laying the fridge down can let it run into the pipes. If a fridge has to travel on its side, let it stand upright for several hours before you switch it on again.
Empty it and defrost the freezer the day before, so no water leaks on the way out. Secure the doors with tape and protect the corners. Plan the route, because large fridges are heavy and awkward on stairs, so tell your movers the size and the floor.
Level the fridge in its new position, leave a gap behind and above it and wait a short time before switching it on. We also help with installation and relocation, including bringing in a new fridge and removing the old one.
Fridges and freezers we work on.
Ramtons fridge not right?
Call or WhatsApp with what the fridge is doing and a photo of the model sticker. We tell you when a technician can come.